AskMe quickly connects people with questions to content and people with answers, helping organizations leverage their most strategic asset – knowledge capital.
AskMe delivers business-ready knowledge discovery tools on top of a knowledge management and business process management foundation. This unique and powerful combination enables AskMe to help organizations of any size build knowledge capital that can be used to speed innovation, reduce costs, and improve customer service.
Organizations that successfully build and leverage their knowledge capital will thrive in today's fast-paced global economy. AskMe helps organizations effectively share their knowledge and tackle some fundamental business challenges including:
Learn how AskMe meets these challenges.
Most Knowledge Management software focuses on building the Knowledge network and providing social media tools. Collaboration is assumed, but chatter is generally the result. Hivemine understands that the Knowledge network is just the start and collaboration is a means to an end. To be effective a Knowledge Management solution must:
AskMe meets all of these goals and helps organizations build and leverage their knowledge capital for competitive advantage.
We understand that organizations and individual users like to work in different ways, so we built AskMe to accommodate those preferences. AskMe can be accessed via:
Subscription-based pricing makes AskMe affordable for any size organization. Be up and running fast with these flexible implementation options:
For over ten years, AskMe has helped Fortune 500 companies build their knowledge capital in complex enterprise environments. From sophisticated workflow features to deep integration capabilities including Microsoft SharePoint, Microsoft Exchange, and enterprise search, AskMe is proven in the enterprise and ready for deployment in any size of organization.
AskMe increases knowledge capital organically through a continuous engagement cycle.
AskMe connects people to people, and people to useful content.
AskMe gathers feedback and proactively shares new knowledge.
AskMe makes it easy for people to engage with each other.
AskMe turns ad hoc dialog into assets that anyone can use.
Enhanced Expert Discovery:
More powerful than keyword searching alone, AskMe helps users get to answers faster by matching experts and/or existing Knowledge with specific requests for information.
Advanced User Profile Management:
To connect people and drive engagement around business challenges, AskMe provides:
TacitAGENT™ (Auto GENerated Tagging):
An optional add-on module that continually scans and analyzes email and document content to automatically generate tags. AskMe expert location functionality is enhanced by using these tags to provide users with suggested domain and topic expertise that can be added to their profile as searchable keywords.
Content Mining:
Display relevant documents and content from Microsoft SharePoint or Exchange Server data stores.
Community Discussion Boards:
AskMe provides a virtual workspace for community members to engage in discussion around specific requests for information and business challenges.
Conversation Summary:
Allows community members to see the full conversation thread so they can understand the genesis of a request for information and join in the conversation at any point.
User Preferences:
Provides users with full control over community memberships, news feed subscriptions, communication preferences and frequency.
Light Weight Community:
Ability to create communities by general users to facilitate knowledge sharing.
Knowledge Sharing:
With the aid of both standard and customizable forms, collaborative outputs can be captured through the following Knowledge sharing options:
Social Feedback & Ratings:
Provides continuous knowledge capital refinement through tools that provide feedback, rate the value, and mark obsolete specific responses and published content.
Rules Engine:
Tools to sync AskMe functionality with business requirements to insure:
Robust Reporting: Provides system-level analytics, usage metrics and ROI data.
